You know that people with lived experience can add value to your department’s strategic priorities

Talent Poole can help

You don’t know how to get honest feedback from the people you are serving or your customers. Or maybe you lack the time, money, and staff power needed to do it on your own.

Either way, Talent Poole can help. We partner with individual Executives across the housing, health, and public social safety net sectors to conduct community engagement.

So your office can design informed, effective policies and programs that address society’s biggest challenges.

Let’s design better social programs —together

Social Proof

“We believe that government programs should be designed by and for people who are most impacted by them. Check out our recent white paper on Moving from Transactional to Authentic Engagement”

Download pdf

Fiscal Intermediary service:

Bureaucratic payment methods are outdated, causing delays and frustration for both government agencies and community members relying on payment.

Our proprietary payment process streamlines compensation to ensure payments are made quickly, fairly, and legally.

This includes paying stipends directly to individuals who serve on lived experience advisory boards, consumers who participate in focus groups, and/or consultants who serve as subject-matter experts.

We issue monthly payments via direct deposit or check, as well as purchase and distribute gift cards for smaller item stipends.

We Offer:

  • Quick payments: We get payments out fast through direct deposits, checks, or gift cards.Full support:

  • We offer case management and technical assistance to advisory board members, including sharing community, tax prep and banking resources.

  • Tax and benefits management: We handle all the tax stuff, like issuing 1099s and providing verification letters for benefits.


Advisory boards & planning committees:

Advisory boards and planning committees work best when they’re designed with intention.

Talent Poole brings deep experience in recruitment, facilitation, and human-centered design to help you build and sustain groups that actually work — where every member understands their purpose and feels supported to contribute meaningfully.

Whether you’re forming a new committee or refining an existing one, we create structure, clarity, and flow so your advisory body can focus on thoughtful insight and actionable outcomes.

Our Support Includes:

Strategic Recruitment
We design and manage recruitment, interview, and selection processes that identify participants with the right mix of expertise, lived experience, and commitment.

Facilitation & Convening
We plan and lead advisory meetings, steering committees, and stakeholder sessions that foster open dialogue, trust, and accountability.

Sustained Governance Support
We help you establish clear bylaws, operating agreements, and feedback loops so your advisory bodies can remain active, effective, and aligned over time.


Community outreach & engagement:

Connecting with your community is crucial for effective policy-making. We help you gather valuable insights from those with firsthand experience using public benefit programs and services so you can design programs that make a real difference for real people in your community.

Whether you're setting up a new committee, drafting a fresh policy, or enhancing an existing program, we help you get feedback from diverse and qualified voices. Our approach is tailored to each community to ensure culturally competent and geographically relevant engagement—which means you get the answers you need while your people get the support they deserve.

We Offer:

  • Seamless recruitment: We design and implement recruitment, interview, and selection processes.

  • Diverse methods: We conduct focus groups, listening sessions, town hall meetings, surveys, and more.

  • Expert facilitation: We convene and facilitate advisory boards, steering committees, and feedback groups.

  • Ongoing support: We assist with appointing and managing advisory bodies for continuous improvement.

  • Bilingual services: We provide services in English and Spanish, with options for additional languages as needed.


We support you in strengthening your team’s capacity to lead with clarity, collaboration, and care.

Talent Poole provides hands-on training and technical assistance designed for government, philanthropy, and mission-driven organizations. Our expertise spans leadership development, participatory research, and building workplaces where people and purpose thrive.

Our Offerings

Community-Driven Engagement
We help your team design engagement processes rooted in respect and trust — centering people with lived experience as experts in their own communities. You’ll learn how to apply participatory action research methods that turn community insight into real program and policy change.

People, Culture & Workforce Strategy
We support you in building and sustaining healthy, high-performing teams. From hiring and retention strategies to employee engagement and leadership development, our approach strengthens organizational culture while aligning with your mission and values.

We’re partnering with:

Everybody

To solve:

Gaps in systems design & service delivery

Contracting & Insurance constraints for small, family and veteran owned businesses

Talent acquisition & employee engagement challenges


Our Work:  

Engaging People with Lived Experience in San Francisco’s Strategic Planning Process

What happens when you invest in community engagement?

Positively

  • More accountability & community trust

  • More program participation

  • More happy, healthy, and equal communities

Negatively

  • Less guesswork

  • Less gaps in service deliveries

  • Fewer wasted resources